Freedom of Choice

You Choose Your Physical Therapist

You are the most important decision-maker in your healthcare. Because you pay the premiums and copays, you have the right to select the provider best suited to help you reach your health goals.

Making the Right Choice

  • Personal Recommendations : Advice from trusted family members, neighbors, or coworkers who have had positive local experiences is often the best guide
  • Physician Suggestions : While your doctor may recommend a specific facility or hospital system, you are never required to go there—even if they have a financial interest in that practice.

What to Look For

Always ask yourself if a facility is the right fit. Your physical therapy should be convenient and give you direct access to a clinician who will clearly address your:

  • Treatment plan and physical goals
  • Financial responsibilities
  • Long-term wellness strategy

Direct Access in New York State

Under New York’s Direct Access law, state residents can seek treatment from a licensed Physical Therapist directly, without first obtaining a physician’s referral.* This law puts the power back in your hands to choose where, when, and from whom you receive care.

*Note: Individual insurance plans may still place specific restrictions or limits on direct coverage.